The Water Works Management Practitioner course is designed to develop the advanced skills and leadership capabilities required to manage the full operational cycle of potable water production and wastewater treatment systems. This comprehensive programme prepares learners to take on a management role within water service institutions, overseeing water safety, regulatory compliance, and plant performance across multiple unit processes.
Students will gain in-depth knowledge of risk-based Water Safety Plans and Wastewater Risk Abatement Plans, as well as the practical competencies to coordinate operations, optimise plant processes, and evaluate production output. The course also focuses on resource planning, system commissioning, maintenance monitoring, and responding to customer concerns, ensuring efficient service delivery and stakeholder satisfaction.
With a strong emphasis on operational excellence, students will explore how to improve plant performance, manage human and material resources, and implement systems for ongoing performance review. The qualification supports upward career mobility by building on core process control knowledge and is ideal for experienced process controllers or supervisors ready to take on a strategic management role.
Whether you work in drinking water or wastewater services, this course equips you to lead plant operations with confidence, efficiency, and a strong commitment to sustainability and public health.
